Singpass 4+

Your trusted digital identity

Government Technology Agency

    • Free

Screenshots

Description

Log in within seconds using your fingerprint, face or 6-digit passcode!

***

TRANSFORM THE WAY YOU TRANSACT

• View your information from government sources in one place

With the improved Singpass Myinfo Profile, you can customise the information you want to view on the app. Choose from your CPF account information, HDB property details, passport expiry date, and more.

• Say goodbye to long passwords

With QR login, you can skip entering your Singpass ID and password. Just scan or tap the QR code to launch the app, verify your identity, and you’re in! You can also visit popular digital services directly from the app through the Login Shortcuts.

• Transact securely on the go

Working or staying overseas? Enjoy greater mobility when you use the Singpass app. You no longer need to wait for an SMS OTP to access digital services.

***

KEY APP FEATURES

DIGITAL SIGNING: Sign documents and contracts easily and securely with your Singpass app, removing the need for physical presence and paper-based signing.

INBOX: Receive government notifications through the Singpass app inbox.

VERIFY: Verify your identity in-person securely, with QR scanning.

DOCUMENTS: Download and store your COVID-19 vaccination information (EU Digital COVID Certificate) in the Apple Health app; Save your vaccination card to Apple Wallet.

***

SET UP IN 3 EASY STEPS

All you need is a smartphone, internet connection, and a registered Singpass account.

• Step 1: Install the Singpass app.

• Step 2: Complete a one-time set up.

• Step 3: Your trusted digital identity is now ready for use! You can access digital services via the Singpass app using your fingerprint, face or 6-digit passcode – it’s that simple!

***

FEEDBACK

We want to hear from you! For feedback or questions, please email us at support@singpass.gov.sg.

Note: The Singpass app can only be installed on one device at a time.

This application is brought to you by the Government Technology Agency.

***

RECOMMENDED REQUIREMENTS

For an optimised user experience, do keep your device updated minimally with iOS version 12.0 and above.

***

COMMON ISSUES

Directed to app.singpass.gov.sg when tapping on the QR code during login?

This is due to a delay by iOS at times in retrieving the required configuration file (Apple-App-Site-Association, or AASA in short), which is necessary for QR code tapping (Universal Links) to work.

Here are some workarounds that worked well with other users experiencing the same issue:
• Try again later. Most users reported that iOS managed to retrieve the necessary configuration after some time.
• Restart the phone once (or twice), and wait for a couple minutes for iOS to initialise the Universal Links for the Singpass app (as well as all your other affected apps).
• Uninstall the Singpass app from your device, then download the app again from the official App Store.

What’s New

Version 22.0.0

v22
- Improved error message when Singpass face verification attempts have been exceeded
- Minor bug fixes and performance improvements

Ratings and Reviews

4.8 out of 5
196.1K Ratings

196.1K Ratings

YTL2580 ,

功能很全面

就是有一个小建议,可不可以添加中文系统😅

MoldyBread ,

Time to allow multiple devices

Too tedious to always have to reach for the same device whenever I need to sign in, especially since I carry 3 phones and a tablet, and if the only phone with SingPass is charging in another room. Having only a single device with your set of digital credentials doesn't make it any safer than multiple devices and in fact could even be more risky as you can't promptly do anything to prevent a lost device from being abused if you have no alternative access to the SingPass profile. By the time you get to a CC or other SingPass service counter to change your password, the only device could already have been used to compromise your data and accounts. What's even more incredible is you refuse to let us activate SingPass on more than one device but actually allow one mobile number to be tied to multiple SingPass accounts. If family member info is stored on a lost phone and it gets broken into, then it would be not one but at least two or more SingPass profiles that would be compromised.

arfkml ,

Hangs and crashes

In this pandemic, I rely highly on this app to perform my logs for contact tracing, having to scan from point to point within Singapore. However, despite my dependency on this app, it has been giving issues such as prior to scanning at times, it just doesn’t load and basically break off all momentum. Everything just stops, it’s like something from within crashes and no longer functions until I restart my entire phone. I have been doing this recovery steps every single time it occurs, and usually it happens on a daily basis. I wish the team does something about this problem because it clearly isn’t an issue with my iOS, considering it is the latest firmware, even my own family and friends experience similar issues. Can you all do something about this? Thank you. It will be of great help to everyone else too I’m sure.

Developer Response ,

Hi arfkml, thanks for sharing your feedback. We have released an update (version 6.0.2) on Friday which should address this issue.

We apologise for this inconvenience and look forward to your continued support. Thanks!

App Privacy

The developer, Government Technology Agency, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

More By This Developer

Parking.sg
Travel
LifeSG
Productivity
ScamShield
Utilities
Workpal for SG Public Service
Productivity
RedeemSG Merchant
Utilities
GovSupply
Business

You Might Also Like

Wireless@SGx
Productivity
FWMOMCare
Productivity
OneService-Serving Your Estate
Productivity
INFOTECH HRMS
Productivity
MBJBSpot
Productivity
MINDEF/SAF ESS
Productivity